Campola is a web service that enables travelers to make easy, fast and secure reservations for campsites. In short, it is booking for campsites!
Creating an account in Campola is easy and free! The easiest way is through facebook. You can also sign up using your email address.
In Campola we place great emphasis on communication with our users.
That’s why we give you the opportunity to contact us in many ways:
Securing your personal data is our top priority.
We disclose this information only to Campola employees, partners and collaborating campsites which:
Campola does not keep or store your credit card details, does not pre-approve it and does not transmit such information to the campsite.
This way you are sure that the transaction will be executed with the utmost security. That is why we have chosen PayPal as the only secure network for transactions through Campola.
Campola does not store your credit card number, so we must be sure of your desire to visit the campsite. For this reason we only charge a 20% of your total booking cost.
A profile is useful because it gives you the option to:
To change your profile information, you simply login to your account, select “My profile” and change your details. When you are done, select “Update”.
For media coverage of Campola through printed and electronic press, please contact us at firstname.lastname@example.org
To delete your account, please contact us at email@example.com and we will fulfill your request. We would love to hear why you want to unsubscribe, so that we can improve our service and meet your expectations.
All you need to do is create a free account, browse the campsite of your choice and book directly through Campola.
To search for a campsite simply enter the desired destination, dates and number of people in the search field. Alternatively, you can browse through the Campsites Map. To ensure the best search experience, make sure that you are logged into your account.
Each provided plot / accommodation features a calendar so you can instantly see the available dates. The days colored green are available, while those red are unavailable.
Yes! Once you complete your booking, we send you an email with all necessary information about the campsite, including its contact details.
To make a reservation click “Book Now” next to the desired plot / accommodation.
Make sure you enter the correct information for your dates and number of persons before proceeding.
Then fill in your personal information (if you are logged in, the information is auto-filled), add extra services if desired and select “View Reservation”. Check that the information is correct and select “Complete Purchase” which takes you to the secure payment system PayPal to complete your booking. Finally, enter your credit card information and select “Pay”. Once the reservation is completed, you receive email confirmation of payment from PayPal and email confirmation from Campola featuring all the details of the booking.
Yes. Just send us an email at firstname.lastname@example.org entitles “Cancel Reservation”. Be sure to mention the reservation code presented in the confirmation email you received from Campola when you made your reservation. If you wish, you can specify the reason of cancelling the reservation.
Please note that the amount paid upfront for making the reservation is non-refundable.
You can pay by credit card, debit card or using your PayPal account.
Campola has partnered with PayPal, the leading online payment service in the world to offer maximum security during transactions.
Yes. Our partnership with PayPal allows you to make payments in any currency.
To register your campsite to Campola, follow these steps:
Once a reservation is made by a customer, you receive an email with all the necessary information such as arrival and departure dates, the booked plot / accommodation, full names and ages of people expected.
The reservation process is as follows:
Because there is a small range of prices for campsite vacations, set your prices within these limits and similar to those charged at the entrance of the campsite. This way you ensure competitiveness and solvency.
In Campola we only accept registration of campsites that are properly licensed and operate legally.
You must strive to provide all the services for which the customer has made reservation and that all services/features mentioned in the campsite profile are true. You are also obliged to observe all safety regulations governing the campsite operation an maintain the necessary licenses.
When a client is staying at the campsite, he/she is obliged to follow the terms and condition of the campsite. This means that it is in your power to decide on the amount you charge for early departure.
In this case, we immediately inform you of the cancellation, you receive 10% of the total booking fee and an invoice for the service charge from Campola.
We set an advance payment of 20% of the total booking fee just to prevent cancellations. However, if a customer does not show up on the specific date, it is preferable to try to contact with him/her. If communication is not possible, you can cancel the reservation four hours after the scheduled arrival time or four hours after the arrival time indicated by the client.
We only charge 10% of the total booking amount as a fee for the service. This fee includes possible VAT but does not include possible bank fees.